Support
Access the support you need. When you need it.
One of your systems is down and your team needs quick access to
the service manual?
Looking for a specific part you
cannot find?
In your daily maintenance activity, we know
how critical it is for you and your team to access the information you
need, when you need it. With One Self, this content is now available at
your fingertips.
One Self Support currently covers some
of your Life Care Solutions (Anesthesia, Respiratory, Monitoring,
Cardiology and Perinatal care) products. We are constantly working on
expanding and improving this solution to better meet your needs,
through more content available and more products covered. Stay tuned!
For urgent matters on equipment, with One Self Click2Chat
application, you have instant access to a GE HealthCare certified
engineer, who will answer technical questions and assist in the
maintenance of GE HealthCare equipment.
Furthermore, GE
offers you a HD webcam so that you can start the Remote Video Assist
application to video stream the equipment and share the video in
real-time with GE HealthCare support center.